Sr Analyst, Operations Planning

Intro

Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!

Why you'll love this job

• Analyze, plan, and forecast the block (travel) times for all our flights. Evaluate different block strategies to find the best balance between network reliability and operational costs. 
• Lead the evaluation of future network schedule designs. Coordinate with other teams such as network planning, crew planning and operations to ensure smooth implementation.
• Consider the effects of new schedules, hub changes, construction, and other initiatives on our operations.
• You are part of the Operations Schedule and Strategic Planning team, within the Operations Planning and Performance Division. Our team collaborates with other departments to create American’s global schedule.   
   

What you'll do

• Collaborate with operational planning departments (Airport Ops Business teams, TechOps, IOC, Crew), airport operational leadership, and Network Planning in the development of future schedules
• Ensure operational concerns are validated, quantified, and reviewed collaboratively with Network Planning
• Plan and maintain the accuracy and integrity of operational performance parameters through block times
• Identify potential ways to improve sequencing at airports focused on resource utilization across the network
• Work collaborative cross-functionally to improve operational performance by building reliable schedules together with Network and Operations Planning
• Mine, model, analyze, and evaluate operational data to identify root cause factors impacting network reliability
• Present findings and deliver recommendations to the operating groups and senior management
• Analyze competitors’ schedules and operational performance
• Seek out action plans and recommend corrective action to improve operational performance
• Provide periodic reports to the operating departments focusing on trends and anomalies
• Identify and resolve high priority operational performance issues related to ATC, chronically late flights, station performance, crew parameters, maintenance reliability and scheduling parameters pertaining to block
• Create and maintain dashboards and reporting of key metrics on future schedules for various operational stakeholders
• Plan and maintain hub schedule standards in collaboration with airports and Network Planning, while also monitoring performance trends for any necessary changes to scheduling standards
• Identify schedule optimization opportunities to resolve high priority operations performance issues
• Partner with functional owners (departments, airport leaders) to provide analytical support in resolving operational problems or respond to data/analysis requests on an ad hoc basis
   

All you'll need for success

Minimum Qualifications- Education & Prior Job Experience

• Bachelor's degree in Business Administration, Industrial Engineering, Information Systems, Data Analytics, Applied Math, Statistics, or related field
• 1 year airline experience or other relevant experience
• Experience in using data analysis to answer business questions and to assess the added value of recommendations
• Experience with Microsoft Office (PowerPoint and Excel)
• Experience with data retrieval languages (e.g. SQL, SparkSQL, MySQL, NoSQL)
• Experience with reporting and data visualization tools and techniques (e.g. Tableau, PowerBI)

Preferred Qualifications- Education & Prior Job Experience

• Master’s degree in Business Administration, Industrial Engineering, Information Systems, Data Analytics, or related field
• Experience with 1 or more programming languages (e.g. R and Python)
• Experience with Cloud Computing and/or Distributed Computing (e.g. Databricks, Spark, AWS)

Skills, Licenses & Certifications

• High energy, results driven leader who possesses strong oral and written communication skills, along with a collaborative mindset and the ability to be persuasive and influence others
• Skilled in data analysis/modeling in Excel/R/Python to answer business questions and assess operational impacts
• Ability to effectively understand and analyze detailed information
• Strong business acumen; technical learning/innovation management
• Ability to perform both independently and as a team member, handle multiple assignments, complete projects on time, and respond to changing priorities
• Ability to complete assigned projects accurately and within defined deadlines
• Adaptable, comfortable with unstructured work and occasional shifting priorities
   

What you'll get

Feel free to take advantage of all that American Airlines has to offer: 

• Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
• Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more. 
• Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.
• 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
• Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more

Feel free to be yourself at American

From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.
Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American.