Senior Manager, International Dispatch

Intro

Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you.  As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life.  Feel free to enrich both your personal and work life and hop on board!

Why you'll love this job

This role is responsible for the development, communication, and administration of international Flight Dispatch policies and procedures, ensuring alignment with regulatory requirements and supporting consistent global operations.

What you'll do

As noted above, this list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations. 

•    Develop, communicate, and administer international dispatch policies in alignment with FARs, ETOPS, Operations Specifications, and applicable international regulations
•    Lead the introduction of new international service from a dispatch perspective, ensuring operational readiness and regulatory compliance while coordinating across IOC stakeholders and partnering with Flight Planning Support (FPS) on ANSP requirements
•    Translate regulatory and operational requirements into standardized dispatch procedures and guidance for international operations
•    Partner with IOC leadership to support departmental priorities, policy alignment, and operational objectives related to international dispatch
•    Coordinate with Flight, Technical Operations, Operations Engineering, Network Planning, and other stakeholders on current and planned international operations
•    Support the development, implementation, and maintenance of standardized international procedures in coordination with Technical Procedures and Training
•    Oversee ETOPS and Polar operations from a dispatch policy and compliance perspective, including coordination of required regulatory audits
•    Maintain working relationships with the FAA Certificate Management Office (CMO) and other regulatory authorities
•    Represent Dispatch in international operational and regulatory engagements, as required
•    Conduct post-operational review of international IROPS events and coordinate follow-up actions with appropriate stakeholders
•    Coordinate with IOC check dispatch leadership to ensure consistency in FAA-mandated dispatcher competency checks within international operations
•    Monitor industry practices and competitor international operations to support continuous improvement in dispatch performance and efficiency

All you'll need for success

Minimum Qualifications- Education & Prior Job Experience

• Bachelor's degree or equivalent experience
• 7 years of related experience

Preferred Qualifications- Education & Prior Job Experience

• 5 years’ experience in airline network and operations management
• Ability to successfully network with senior staff members concerning business objectives, challenges, and recommendations
• Proven strategic, analytical, planning and project management skills
• Proven track record of performance excellence meeting targets and objectives

Skills, Licenses & Certifications

• Must possess a FAA Aircraft Dispatcher certificate with AA Dispatch experience preferred.
• Knowledge of Microsoft Office to include Word, Excel, PowerPoint, Outlook

What you'll get

Feel free to take advantage of all that American Airlines has to offer:  

• Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network. 
• Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more.  
• Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need. 
• 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year. 
• Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more

Feel free to be yourself at American

From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world. 

Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American.