At Houston Methodist, the Nursing Supervisor position is responsible for 24-hour comprehensive operational delivery and quality of patient care provided in the designated areas(s) of responsibility in conjunction with Manager and Director. This position assists with developing and implementing performance initiatives to ensure optimal patient safety and outcomes and customer satisfaction. The Nursing Supervisor position demonstrates leadership qualities and critical thinking through self-direction, initiative, effective interpersonal skills and oral/written communications skills. This position fosters interdepartmental/ interdisciplinary collaboration and participates in committees, representing unit and Nursing in a positive manner.
FLSA STATUSExempt
QUALIFICATIONSEDUCATION- Bachelor's degree or higher from an accredited School of Nursing
EXPERIENCE- Two years of nursing experience
LICENSES AND CERTIFICATIONSRequired- RN - Registered Nurse - Texas State Licensure - Texas Board of Nursing_PSV Compact Licensure – Must obtain permanent Texas license within 60 days (if establishing Texas residency) and
- BLS - Basic Life Support or Instructor (AHA) - American Heart Association
Preferred- Magnet - ANCC Recognized Certification
SKILLS AND ABILITIES- Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations
- Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security
- Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles
ESSENTIAL FUNCTIONSPEOPLE ESSENTIAL FUNCTIONS- Creates and maintains an environment of collaboration by mentoring and role modeling teamwork within the department. Effectively interacts within and between departments ensuring seamless flow of information/communication.
- Consults with department leadership on coaching/corrective counseling, and staff performance to achieve desired outcomes. Conducts new hire feedback sessions and provides recognition/commendations, as appropriate.
- Participates in management responsibilities of selection, scheduling, supervision, retention, and evaluation of employees. Provides development and mentoring of staff. Ensures that all department personnel are properly trained and complies with all policies and procedures. Assists with meeting or exceeding threshold goal for department turnover.
- Role models clear and professional communication to facilitate problem resolution to achieve mutual understanding. Teaches others to critically think by verbally expressing rationale for decisions and follows up consistently.
SERVICE ESSENTIAL FUNCTIONS- Ensures that daily flex team operations are conducted in accordance with HM department policies and procedures. Proactively monitors coverage of unit to maximize presence of management and staff..
- Responds to patient and employee concerns, taking appropriate action and escalating to leadership according to appropriate procedures.
- Leads and maintains high customer satisfaction while providing the highest level of service and patient care.
QUALITY/SAFETY ESSENTIAL FUNCTIONS- Employs a proactive approach in the optimization positive outcomes by monitoring and improving the department workflow, using peer-to-peer accountability, and identifying solutions via collaboration. Role models situational awareness using teachable moments to improve safety. Participates in department process improvements and identifies opportunities for corrective action. Participates in investigations as a result of the root cause analysis process as assigned by manager.
- Monitors self and ensures employee compliance with competencies, credentials, in-services, policies and procedures and assists management with associated actions upon non-compliance.
- Facilitates and participates in annual in-service training and focal point review process according to policies and procedures. Follows all safety rules while on the job. Reports accidents promptly and corrects minor hazards.
FINANCE ESSENTIAL FUNCTIONS- Assists in the management of essential and non-essential department expenditures to achieve financial target through optimization of productivity, supply/resource efficiency, minimizing incidental overtime and overtime percentage, and other areas according to department specifications.
- Manages staffing needs including scheduling, time off requests and time keeping.
GROWTH/INNOVATION ESSENTIAL FUNCTIONS- Implements change, demonstrating the ability to motivate employees and follow through to ensure change in behavior has actually occurred. Supports Houston Methodist and department goals and vision. Identifies industry trends and implements innovative solutions for practice or workflow changes to improve department operations.
- Participates in hospital-based activities, operating as magnet champion and shared governance leader. Ensures the flex team is well represented in shared governance processes and hospital wide committees and task forces.
SUPPLEMENTAL REQUIREMENTSWORK ATTIRE- Uniform: No
- Scrubs: No
- Business professional: Yes
- Other (department approved): No
ON-CALL*
*Note that employees may be required to be on-call during emergencies (ie. Disaster, Severe Weather Events, etc) regardless of selection below.
TRAVEL**
**Travel specifications may vary by department**- May require travel within the Houston Metropolitan area Yes
- May require travel outside Houston Metropolitan area No
QUALIFICATIONSEDUCATION- Bachelor's degree or higher from an accredited School of Nursing
EXPERIENCE- Two years of nursing experience
LICENSES AND CERTIFICATIONSRequired- RN - Registered Nurse - Texas State Licensure - Texas Board of Nursing_PSV Compact Licensure – Must obtain permanent Texas license within 60 days (if establishing Texas residency) and
- BLS - Basic Life Support or Instructor (AHA) - American Heart Association
Preferred- Magnet - ANCC Recognized Certification
Company Profile:
Houston Methodist Willowbrook Hospital is a Magnet-recognized, not-for-profit, faith-based hospital that serves the growing Northwest Houston community. We are committed to providing quality, cost-effective health care in a compassionate environment for a full range of services, including emergency care, cardiology, orthopedics and sports medicine, comprehensive women’s services, neurology and neurosurgery, oncology, and primary and general medicine.
Houston Methodist is an Equal Opportunity Employer.