Manager, Product Agility

Intro

Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!

Why you'll love this job

• The role is a part of our Product Transformation and Enablement team leading the largest Dojo experience (“The Hangar”) supporting both Product and IT organizations. “The Hangar” is one of the most ambitious Dojo-style transformations in the aviation industry. Product teams across the enterprise — Engineers, Product Owners, Product Managers, Scrum Leads, Engineering Managers, and UX Designers — move through a structured, coach-led journey designed to change how they build, deliver, and continuously improve in shorter cycles.
• In this role, you will contribute by connecting a Product’s roadmap to execution, operate across cross-functional teams, and drive measurable outcomes working across a diverse portfolio of products.
• You will bring a combination of three skills – Leadership, Product & Engineering and Coaching. 

What you'll do

As noted above, this list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced.  Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations.

• Lead a team of product and technical coaches both internal and external to AA towards our Hangar’s expectations.
• Onboard, mentor and oversee the Dojo engagement for the assigned Product/Technical coaches in the Hangar.
• Be proficient in Product management practices and partner with stakeholders in our portfolios to support product transformation.
• Embrace our Hangar working model across five stages – Stabilize, Discover, Teach, Engage and Sustain.
• Serve as AI thought leader and capability builder for the Hangar coaching staff raising AI fluency across the coaching team and our product teams.
• Enable coaches to integrate AI into their own practice without losing the human judgment.
• Identify where AI can meaningfully accelerate team performance and coach teams toward adoption with measurable outcome targets.
• Partner with leadership on executive alignment conversations — translating transformation needs for IT Directors, Managing Directors, and EAT members.
• Define and track specific success indicators for each coaching engagement focusing on OKRs, Business Value, Value Stream Map, etc.
• Promote product teams to deliver measurably better results: faster, sustainable, higher quality, and aligned to business value.

All you'll need for success

Minimum Qualifications- Education & Prior Job Experience

• Bachelor’s degree in Computer Science, Software Engineering, Information Technology, or a related field
• 6+ years of Product management experience
• 3+ years of proven experience in a leadership role focused on Product/Technical coaching, product agility, and team transformation.
• Demonstrated experience with agility using the most pragmatic product and engineering concepts.
• Expertise in designing and implementing coaching programs tailored to both technical teams and product leaders

Preferred Qualifications- Education & Prior Job Experience

• Master’s degree in computer science, Business Administration.
• 10+ years of experience as product manager, product owner or similar experience in product management.

Skills, Licenses & Certifications

• Relevant certifications in Product Management/Product Delivery field
• Strong knowledge/expertise of product domain including the business model, constraints, regulations, user experiences, etc.

What you'll get

Feel free to take advantage of all that American Airlines has to offer: 

• Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
• Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more. 
• Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.
• 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
• Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more

Feel free to be yourself at American

From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.

Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American.